Shipping policy

We try to deliver the products you have ordered to the cargo on the same day. For products that take a deadline, the cargo delivery time is 1-3 working days as stated in the product details. You will be informed in case of possible delayed delivery. 

In order for the product to be delivered without interruption, please provide the address of your current location as the delivery address. 

Your requests will be processed to be prepared according to the delivery type you have determined at the end of the order. Products from our Istanbul-based company will be sent with SÜRAT cargo company for domestic and UPS cargo company for abroad. After your orders are approved, they are delivered to the Cargo company at the end of 3 (three) working days at the latest. 

In the shipments of overseas orders, there is a possibility of customs charges at the tax rate determined in accordance with the laws of the sent country. It also charges a service fee for shipments that are cleared by customs in this way if you ask UPS to follow up with customs clearance. These costs belong to the buyer.

You can discuss different delivery terms by consulting our customer representative.